Author: Christopher

AI

• Knowledge Base & Semantic Search: The search has been optimized, and among others a new embedding model is used.
• Semantic search API version 2: The new version has additional configuration options, but also some options have been removed for now (filter, rescore with boost factor). Robot workflows will have to be updated to use the new version of the API.
• Semantic search API version 1 is deprecated, and will be removed in a future release. A sync of the knowledge base does not update the data for this version anymore.

Chatbot

• Improved Chatbot stability

AI

• Improved knowledge base UI and scalability (separate scrolling areas for source list and details, increased max length of name, pagination, server-side search)
• Knowledge base data sources can have an optional boost factor. This must be additionally configured in the respective robot workflow, and can be used in different re-scoring scenarios for the semantic search.

AI

• Fixed a bug in the FAQ search.
• Improved knowledge base search results for sources of type URL.

Robot

• Improvements for the Query JSON Plugin.

AI

• Knowledge base sources of type text can have an optional source URL.
• Knowledge base sources can have additional optional properties, which can be used for filtering from robot API calls.

AI

• FAQ API (can be used from robot, setup only by aiaibot)
• Semantic search API(can be used from robot, setup only by aiaibot)

Robot

• Workflows can be grouped together now. It works the same as with the Stories in the Chatbot module.
• The Connectors for Hubspot, Salesforce and Zendesk have been removed. Also, Plugins related to these Connectors are not available anymore.
  The API tab provides the possibility to call any 3rd party API, including those from Hubspot, Salesforce and Zendesk.
• Notification e-mails for successful and failed Workflow executions include the name of the project now.

Chatbot

• Fixed KPI Story completed has been not counted properly since 1th of March if last element in the story was story link
• Allow to invite user to the workspace with email longer than 40 characters

AI

• Fixed an connectivity issue in the NER lookup which would occasionally fail.

AI

• Improvements in the entity detection (NER).

Chatbot

• Fixed a bug in the entity recognition of the AI Slots widget.

Reporting API

• Performance improvements

Robot

• Linked Sub-Workflows can be duplicated now.
• The Exchange Online Connector supports ROPC (resource owner password credentials) authentication now.
• The Workflow protocol shows line breaks of variables now.
• While viewing a Workflow protocol entry, it is possible to navigate to the next or previous Workflow execution.
• The HOST field of an API specification allows placeholders now.

AI

• Private Classifier Templates: Classifiers can be published as private template, with access limited to specific projects (setup only by aiaibot support).